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Terms of service

I. Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to all the contracts, which you conclude with us as a supplier (Dach PRO UG (limited liability)) via the dach-pro.close shop. Unless otherwise agreed, the inclusion of any terms you may have used is contradicted.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods (physical/digital).

(2) As soon as the respective product is placed on our website, we make you a binding offer to conclude a contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can use the corresponding button in the navigation bar to call up the "shopping cart" and make changes there at any time.

After calling up the "Checkout" page and entering your personal data as well as the terms of payment and shipping, all order data are then displayed again on the order overview page.

If you use an instant payment system (e.g.B PayPal), you will either be taken to the order overview page in our online shop or you will first be forwarded to the website of the provider of the instant payment system.

If you are forwarded to the respective instant payment system, make the appropriate selection or input of your data. You will then be redirected back to the order overview page in our online shop.

Before sending the order, you have the option of checking all the information again, changing it (also using the "back" function of the internet browser) or cancel the purchase.

By submitting the order via the "Buy" button, you declare your acceptance of the offer in a legally binding manner, whereby the contract is formed.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partially automated by e-mail. You must therefore ensure that the e-mail address you have given us is correct, that the receipt of the e-mails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.

§ 3 right of retention, retention of title

(1) You can only exercise a right of retention if the claims are from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are asked to check the item for completeness, obvious defects and transport damage immediately upon delivery and to inform us and the carrier of any complaints as soon as possible. If you do not comply, this has no effect on your statutory warranty claims.

§ 5 Choice of law, place of performance, place of jurisdiction

(1) German law applies. For consumers, this choice of law only applies insofar as the protection provided by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favourability).

(2) The place of performance for all services arising from the business relationship with us and the place of jurisdiction is our registered office if you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your domicile or habitual abode is not known at the time the action is filed. The authority to appeal to the court at another legal place of jurisdiction remains unaffected

(3) The provisions of the UN Sales Convention expressly do not apply.

II. Customer Information

1. Identity of seller

Roof PRO UG (limited liability)

Alte Poststrasse 28
53840 Troisdorf

Phone: 02241 9222757
Email: info@dachpro.com

Alternative Dispute Resolution:

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at https://ec.europa.eu/odr/

We are not willing to participate in dispute resolution procedures before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the regulations "Conclusion of the contract" of our General Terms and Conditions (Part I.)

3. Contract language, contract text storage

3.1 The contract language is German.

3.2 We do not save the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out or saved electronically using the print function of the browser. After we have received the order, the order data, the information required by law for distance contracts and the General Terms and Conditions will be sent to you again by email.

4. Essential characteristics of the goods or service

The essential features of the goods and/or service can be found in the respective offer.

5. Prices and payment methods

5.1 The prices listed in the respective offers and the shipping costs represent total prices. They contain all price components including all applicable taxes.

5.2 The shipping costs incurred are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.

5.3 If delivery is made to countries outside the European Union, additional costs for which we are not responsible may be incurred, such as e.g.B Customs duties, taxes or money transfer fees (bank transfer or exchange rate fees) which are to be borne by you. You must also bear the costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union.

5.4 The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

5.5 Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately (with the exception of Klarna).

5.6 Pay with Klarna

Would you like to shop today and only pay in 2 months? It's as simple as this: When completing the order, select the option "Pay in 2 months". The purchase price is due no earlier than 2 months after purchase.

Applicable fees:
- €0.29 for an order value of €10.00 to €13.99
- €0.39 for an order value of €14.00 to €19.99 €
- €0.59 for orders between €20.00 and €24.99
- €0.69 for orders between €25.00 and €29.99
- €0.79 € with an order value of €30.00 to €34.99
- €0.99 with an order value of €35.00 to €49.99
- €1.39 with an order value of €50.00 € to €69.99
- €1.59 for an order value of €70.00 to €109.99
- €2.99 for an order value of €110.00 to €159.99- €3.99 for orders between €160.00 and €199.99

To take advantage of the offer, please order at least €10.00 but no more than €199.99.

The total loan amount and the annual percentage rate for repayment of the entire amount after 3 months for a purchase of €10 are €10.29 and 11.76%, for a purchase of €14 €14.39 or11.30%, with a purchase of €20 €20.59 or 11.96%, with a purchase of €25 €25.69 or 11.19%, with a purchase of €30 €30.79 or 10.68%, with a purchase of €35 €35.99 or 11.47%, for a purchase of €50 €51.39 or 11.27%, for a purchase of €70 €71.59 or 9.21%, with a purchase of €110 €112.99 or 11.02%, and for a purchase of €160 €163.99 or 10.11%. The effective annual interest rate can be both lower and higher and depends on the amount of the loan granted by Klarna and the term. Pay in 2 months is a condition of the Klarna installment purchase. If you do not pay for your purchase in full by the specified time, the conditions for flexible rates will automatically come into effect. You then conveniently pay off your purchase in monthly installments. If your purchase exceeds an amount of 199 for the first time.€99 is an effective "Buy Now" agreement. Pay in 2 months." only if you
have signed an installment purchase contract. The installment purchase agreement will be sent to you by Klarna. You can sign the contract and thus convert your purchase into an installment purchase or pay the entire purchase price by the specified due date. The due date for this payment is 14 days from the dispatch of the goods, tickets or, in the case of other services, the time at which the services or digital content are available. If you are in default of payment, Klarna can demand compensation for the damage caused by this in the amount of €1.20 for each reminder. You are entitled to prove that Klarna suffered no or only minor damage. Klarna processes your personal data in order to fulfill our obligations under this agreement and for the additional purposes set out in our privacy policy. The Privacy Policy is available here and on our website, and by using the Klarna Services, you confirm that you have read this
Privacy Policy. For example, we process your personal data to identify you and to conduct customer analysis, creditworthiness, marketing and business development. We may also share your data with selected third parties (e.g.B credit reference agencies) which may also be based outside the EU/EEA. In the Privacy Policy you will find more information about the transfer of data, your rights in relation to your data, how to contact us with questions or how to lodge a complaint with your national supervisory authority.


The terms and conditions can be found here.

You can find information on the hire purchase contract in the form of the European standard information for consumer credit here.

6. Terms of delivery

6.1 The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

6.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the contractor or another person responsible for carrying out the shipment.

7. Statutory liability for defects

Liability for defects is based on the "Warranty" provision in our General Terms and Conditions (Part I).

These terms and conditions and customer information were created by the Händlerbund's lawyers, who specialize in IT law, and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. See: http://www.haendlerbund.de/agb-service for more information.

8. Newsletter

E-mail advertising with registration for the newsletter If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

9. Gift vouchers/ Other vouchers

Regardless of a limited voucher, we reserve the general limitation period of three years before(§195 BGB).

Subsequently, the provider does not have to redeem the voucher or reimburse the monetary value stated on it - less any lost profit.

This period always begins at the end of the year in which the voucher was purchased.

last update: 09.05.2022